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2005
May, 24
Boldcenter Operator Client .NET, v. 4.13
| Developer: | Bravestorm, LLC |
| License: | Freeware |
| Size: | 4.16 Mb |
| Rating: |
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.
Details2010
Sep, 21
Boldchat, v. 6.50
| Developer: | Bold Software, LLC |
| License: | Freeware |
| Size: | 6.80 Mb |
| Rating: |
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, click-to-call visitors and initiate pro-active chats with visitors. Used by over 11,000 active websites.
Details2006
Aug, 17
Commit CRM, v. 3.7
| Developer: | Commit Business Solutions ltd. |
| License: | Commercial |
| Size: | 17.87 Mb |
| Rating: |
Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses. Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed for IT service providers who Provide maintenance services, Handle customer support calls and on-site visits, Sell hardware and off-the-shelf software, Bill customers for labor, expenses and products, Track Assets. Satisfy Customers, Increase Productivity.
Details2011
Sep, 23
Computer Admin Pro, v. 5.09
| Developer: | CG Software LLC |
| License: | Shareware |
| Size: | 23.5 Mb |
| Rating: |
Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera.
Details2011
Sep, 23
Computer Admin Pro Mac, v. 5.09
| Developer: | CG Software LLC |
| License: | Shareware |
| Size: | 46.9 Mb |
| Rating: |
Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera.
Details2011
Mar, 31
DataTrack System 3.5, v. 3.5.9800.0
| Developer: | Magnoware Systems |
| License: | Commercial |
| Size: | 14.54 Mb |
| Rating: |
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
Details2006
May, 15
Desktop Authority, v. 7.05
| Developer: | ScriptLogic |
| License: | Demo |
| Size: | 116.53 Mb |
| Rating: |
Desktop Authority reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location.
Details2006
May, 15
Desktop Authority Express, v. 6.60
| Developer: | ScriptLogic |
| License: | Demo |
| Size: | 19.18 Mb |
| Rating: |
Desktop Authority Express reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location.
Details2008
Dec, 19
EasyDesk helpdesk, v. 1.9.6
| Developer: | Ziggyred Software |
| License: | Shareware |
| Size: | 4.35 Mb |
| Rating: |
EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use. For single or multiple support staff and with many features and reports. A fully working trial version can be downloaded from the Download page. Registration costs just $49.0
Details2006
May, 15
Enterprise Security Reporter, v. 3.00
| Developer: | ScriptLogic |
| License: | Demo |
| Size: | 58.26 Mb |
| Rating: |
Enterprise Security Reporter automates the documentation of Windows security for compliance audits and security reviews, preventing data theft, protecting confidential records and meeting regulatory requirements.
Details2006
May, 15
File System Auditor, v. 1.02
| Developer: | ScriptLogic |
| License: | Demo |
| Size: | 49.25 Mb |
| Rating: |
File System Auditor audits, reports and alerts on Windows file server activity, showing who touched which files and folders, when and on what server.
Details2011
Mar, 01
FREEWARE CentreDesk Corporate, v. 6.101
| Developer: | Merging Technologies |
| License: | Freeware |
| Size: | 0.02 Mb |
| Rating: |
CentreDesk Corporate is a FREEWARE multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
Details2011
Mar, 01
Freeware HelpDesk CentreDesk Quotation, v. 6.101
| Developer: | Merging Technologies |
| License: | Freeware |
| Size: | 0.02 Mb |
| Rating: |
CentreDesk Quotation is a FREEWARE multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign quotations to technicians. Can be used as a stand-alone application or in conjunction with CDRepairs.
Details2011
Jul, 05
FrontFace for Business, v. 1.2.1
| Developer: | mirabyte GmbH & Co. KG |
| License: | Shareware |
| Size: | 2.25 Mb |
| Rating: |
FrontFace for Business allows you to directly and precisely distribute important information or notifications from various sources such as RSS feeds, SharePoint, Intranet, e-mail accounts, Twitter accounts or instant messaging (IM) applications in real time to the users' computers. Based on the importance and type of information, different visualizations are available such as "toast notifications", full screen pop ups, a desktop news ticker, etc.
Details2008
Nov, 11
HB Multi Remote Spy, v. 2.5
| Developer: | Hunbei Software |
| License: | Shareware |
| Size: | 1.89 Mb |
| Rating: |
Do you have a computer at a currently unreachable location? Do other people at that location use this remote computer? Are you worried how they might be using it?This software is ideal for anyone who wants to monitor their distant PC from any location. It will tell you exactly what your teenager or employee is doing online - no matter how close or far away they are.Displays up to 9 screens simultaneously.
Details2008
Nov, 11
HB ScreenSpy, v. 3.5
| Developer: | Hunbei Software |
| License: | Shareware |
| Size: | 2.72 Mb |
| Rating: |
Do you have a computer at a currently unreachable location? Do other people at that location use this remote computer? Are you worried how they might be using it?This software is ideal for anyone who wants to monitor their distant PC from any location. It will tell you exactly what your teenager or employee is doing online - no matter how close or far away they are.All you need to do is just open the IE and input a simple URL......
Details2009
May, 28
Help Desk Authority (formerly BridgeTrak), v. 8.1 Build 221
| Developer: | ScriptLogic Corporation |
| License: | Demo |
| Size: | 55.50 Mb |
| Rating: |
Comprehensive trouble ticket tracking software for IT and/or customer support desks. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules for customer self-help via the Web, auto issue escalation, asset inventory/managment, advanced data searches, Active Directory sync, email to ticket conversion. iPhone client too
Details2010
Dec, 29
Help Desk for IIS, v. 2.2
| Developer: | MIS Utilities |
| License: | Shareware |
| Size: | 8.9 Mb |
| Rating: |
Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket.
Details2007
Apr, 12
HelpBox, v. 3.6
| Developer: | Layton Technology Inc |
| License: | Shareware |
| Size: | 62.3 Mb |
| Rating: |
HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication and efficiency in regards to client and internal technical support. Since HelpBox is fully configurable and customisable that uses "drag n drop" technology for easy design.
Details2011
Mar, 01
HelpDesk CentreDesk Repair, v. 6.101
| Developer: | Merging Technologies |
| License: | Freeware |
| Size: | 5.44 Mb |
| Rating: |
CentreDesk Repair is a FREEWARE multi-user helpdesk repairs application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
DetailsTop rated in Helpdesk & Remote PC:
- HB Multi Remote Spy, v.2.5 Secretly see everything your spouse, child or employee does online.
- Computer Admin Pro, v.5.09 Powerful and easy-to-use asset management and help desk tracking software.
- ManageEngine SupportCenter Plus, v.7 Web-based Customer Service & Support Software with Account & Contact Management
- MuRD, v.2.0.1.25 Tabbed Remote Desktops and Connection Manager for Microsoft's Remote Desktop
- DataTrack System 3.5, v.3.5.9800.0 Affordable, web enabled service management help desk solution.
- MGCS, v.2006 MGCS 2006 now includes a Desktop application, web interface and Pocket PC Applet
- HelpDesk OSP, for Outlook and SharePoint, v.3 Issue tracking and user support with Outlook and SharePoint
- Desktop Authority, v.7.05 Desktop Authority enables administrators to remotely manage desktops
- ManageEngine Desktop Central, v.7.02 Enterprise Desktop Management,Software installation & Patch Mgmt Software
- NET TV, v.1.0 Watch Worldwide Channels on your Pc/laptops Free
New/updated in Helpdesk & Remote PC:
- ReplyButler: Outlook boilerplate texts, v.4.13 Do you often use e-mail? Then you do need ReplyButler!
- SMP 2011, v.13.2.6 Real-time PC inventory management software for IT manager and help desk staffs.
- Computer Admin Pro, v.5.09 Powerful and easy-to-use asset management and help desk tracking software.
- Computer Admin Pro Mac, v.5.09 Powerful and easy-to-use asset management and help desk tracking software.
- TeamViewer, v.6.0.11117 Remote control computers via the Internet and display your own screen
- HelpDesk OSP, for Outlook and SharePoint, v.3 Issue tracking and user support with Outlook and SharePoint
- Public Folder HelpDesk, v.11.3 Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web.
- Jitbit Web-Based HelpDesk, v.6.0.6 Jitbit HelpDesk - web based help desk software (ASP.NET), ticket tracking system
- FrontFace for Business, v.1.2.1 Send notifications directly to the users' desktop (from RSS, SharePoint, etc.)!
- KnowledgeBase Deluxe, v.3.7 Knowledge Base management software for Windows.