Helpdesk & Remote PC software:

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The IT Manager™ was designed to help effectively and efficiently manage change and growth in IT Manager resources and other vital information on a daily basis allowing that information to be added, modified, or viewed with minimal effort. A resource can be a piece of hardware, a staff member, a location, or a vendor. The tool was intended to track information relevant to everyday operations of IT departments

Personal Audio Link (PAL) is 100% Windows-based software that goes on your PC. With PAL you can call your PC remotely from any telephone or cell phone to get the information you need. Access PAL locally with a microphone and speakers. PAL is easy to set up and learns your voice in about 2 minutes. It's fun and convenient, especially in the car. No expensive handheld device required and you never need to take your hands, or your eyes, off the road

Here are some key features of "CafeMan": · Keeping track of user activity. · Automating the billing process. · Implementing pre paid system. · Relief from the bargaining problems. · Taking care of hundreds of users in a moment. · Being accurate with the management. · This becomes the evidence, if you require. · Guards your cafe against illegal activities.

Windows network management & help desk tool with many features such as: -Remote Control -Process Control -Wake On LAN (WOL) -Shutdown Tool -WMI Tool -Health monitor -Reporting on hardware and Software -Standalone or Server mode -Search and modify registries in real time -Export of data to CSV and HTML -Centralized access to windows management tools

Skymol Communicator is a web-based customer service and live help software with Voice, Video, Text Chat. On-demand live chat software, help desk software with proactive voice,video chat for online sales and customer service. It is completely web-based. Our solution establishes a powerful communications interface, creating a live real-time voice,video connection between an agent and a web site visitor. Included voicemail and videomail.

Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req

LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at LogOnMyPC.com.

A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.

Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. Call Centre will make your business more efficient and productive.

The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.